Celonis

Celonis is the Munich process-mining pioneer whose AI analyzes how work actually flows through a company and automates the fixes that save time and money.

Overview

Celonis pioneered process mining: pulling event data from ERP and IT systems to reconstruct real business processes, then exposing where they stall, rework or leak value. Its platform now layers AI on top — predicting delays, recommending actions and triggering automations — so finance, supply chain and service teams can improve operations continuously. Used by a large share of the world’s biggest manufacturers and banks, Celonis has become the reference platform for process intelligence.

Key Features

• Process mining that reconstructs workflows from system event data
• AI copilots that surface bottlenecks and recommend interventions
• Predictive KPIs for delays, backlogs and working-capital impact
• Action flows that trigger automations in connected systems
• Prebuilt accelerators for SAP, Oracle and ServiceNow landscapes
• Enterprise governance and scaling across business units

Pricing

Celonis is sold through enterprise agreements priced around data volume and platform modules; prospects work with its sales team on scoped value assessments.

Who Is It For

Global enterprises in manufacturing, finance, healthcare and telecom that want to find and fix operational inefficiency at scale.

Use Cases

Celonis is where operational complexity hides money: order-to-cash bottlenecks, procurement leakage and service backlogs.

• Process mining across ERP and IT landscapes
• Working-capital and cycle-time improvement programs
• Automated remediation of process violations

Getting Started

Value engineers scope a first process with the customer’s data, quantify the opportunity and connect systems to build the first process model.

Results to Expect

Enterprises routinely uncover eight-figure inefficiencies and then close them with automation — insight and action in one closed loop.

Implementation and Support

Value engineers scope the first process, connect data sources and quantify impact before full rollout; enterprise support accompanies scaling across business units.

Limitations to Keep in Mind

Success depends on data quality and organizational follow-through, and pricing places it firmly in enterprise territory.

What Users Say

Operations leaders describe the visibility into real processes as transformative once embedded in daily work.

FAQ

Is Celonis free to use?

No. Celonis is an enterprise platform; evaluation engagements are arranged through its sales and value-engineering teams.

Does Celonis offer an API?

Yes — data ingestion, process queries and action triggers are all exposed through APIs and connectors to major enterprise systems.

How does Celonis compare to alternatives?

Against BI dashboards or RPA alone, Celonis shows root causes across end-to-end processes and couples insight with automated action.